Shipping policy

SHIPPING POLICY

For addresses in the United States, delivery times require 4 - 7 business days. This excludes our processing time of 1 - 2 days.

 

For orders outside of the United States, deliveries will require approximately 5 - 10 business days, but we make no guarantees on shipping times as import and customs requirements differ across countries.

 

ORDER TRACKING

Once your order has been processed successfully, we will provide an updated Tracking ID through our connected logistics partners.

 

RATES                                                  

Standard shipping rate is USD $4.99. However, we provide free delivery for all orders above USD $50.

Additional charges may only apply if certain regions require additional charges such as customs clearance fees, processing fees, etc.

 

DELAYS

We work closely with our shipping partners and are confident of their capabilities in delivering your order on time. However, in an unlikely event that delivery has not been achieved within 30 days, we will provide a full refund (This does not apply to deliveries outside of the United States).

 

DAMAGED GOODS

If your order has arrived damaged, please provide us a (1) photo, (2) description, and (3) order ID, of the damaged product via email and we will be able to arrange a replacement or full refund for the damaged product. The request must be placed within 48 hours of receiving your order. We  reserves the rights to refuse such refund requests in the event these requests are late or phoney.