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Frequently Asked
How do I know the size or version of my Apple Watch?
How do I know the size or version of my Apple Watch?
Your Apple Watch specifications can be found on the back side of the watch, just above the sensors.
Will I receive an email confirmation when I order?
Will I receive an email confirmation when I order?
Yes, you will receive an email confirmation of the order, and another email to provide shipping information shortly after.
I have not received any email confirmation, what should I do?
I have not received any email confirmation, what should I do?
Check your spam/junk mail, and ensure your payment has been processed. If it has, you can contact us at hello@chicstraps.com
What should I do if my order has not arrived within the estimated time frame?
What should I do if my order has not arrived within the estimated time frame?
If your order is delayed, please check the tracking information or contact customer support for further assistance. You can reach us at hello@chicstraps.com
Are adjustment tools provided?
Are adjustment tools provided?
Yes, but only straps requiring adjustments are accompanied by the necessary tools for proper installation. These are usually the case for metal link bracelets.
Is there a restocking fee for returned items?
Is there a restocking fee for returned items?
No, there are no restocking fees.